77ba Privacy Policy

1. Introduction

77ba ("we", "our", or "the platform") operates a trusted online gaming service for users in Bangladesh. We believe that protecting your personal information is our fundamental responsibility. This privacy policy explains how 77ba collects your data, what purposes it is used for, how long it is stored, and under what circumstances it is shared with third parties.

This privacy policy applies to the 77ba.cam website and all services connected to it. By registering an account, logging in, making a deposit, or participating in any gaming activity, you consent to the data processing practices described in this policy.

If you have any questions about any part of this policy, please contact us. Our support team is available 24/7 to assist you in Bengali.

2. What Information We Collect

77ba collects only the information necessary to provide our services. We gather data from two main sources — information you provide directly and information collected automatically.

2.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport number (for KYC verification)
• Financial information — bKash, Nagad, Rocket, or bank account details
• Deposit and withdrawal history
• Messages and contact information provided in support chat

2.2 Automatically Collected Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Site access times and browsing activity
• Gaming session data and betting history
• Information obtained through cookies and similar tracking technologies

3. Purposes of Data Use

77ba uses the information we collect for the specific purposes listed below. We never use your information for unnecessary or unauthorised purposes.

3.1 Account Management

Your information is needed for registration verification, login security, password recovery, and overall account management.

3.2 Financial Transaction Processing

Financial information is used to process deposits, withdrawals, and bonus payments. 77ba's minimum deposit is ৳500 and minimum withdrawal is ৳1,000 — storing data is necessary to enforce these limits.

3.3 Identity Verification (KYC)

Identity document information is processed to prevent fraud and verify age. Only individuals aged 21 or above may use 77ba.

3.4 Customer Support

Your contact information is used to resolve issues, handle complaints, and provide 24/7 live chat assistance.

3.5 Responsible Gaming

Data is used to monitor gaming behaviour, identify signs of problem gambling, and intervene when necessary.

3.6 Technical Improvement

Technical data is analysed to improve platform performance, detect security threats, and enhance the user experience.

4. Data Storage and Deletion

77ba stores your information only for as long as it is necessary to operate our services or is required to meet legal obligations.

• Active account data: retained for as long as the account remains active.
• Financial transaction records: kept for the period required by legal requirements.
• Closed accounts: some data may be retained for a limited period after an account is closed.
• Security logs: retained to analyse potential fraud and security threats.

If you request deletion of your data, 77ba will act on that request to the extent possible — however, some data may need to be retained due to legal obligations.

5. Disclosure of Data to Third Parties

77ba does not sell your personal information. However, data may be shared with trusted partners in certain circumstances.

5.1 Service Providers

The minimum necessary information is shared with contracted third parties to manage our technical infrastructure, payment processing (bKash, Nagad, Rocket, bank transfers), and customer service operations.

5.2 Legal Obligations

Data may be disclosed as required by court orders, requests from government regulatory bodies, or legal proceedings.

5.3 Fraud Prevention

Data may be provided to relevant authorities to detect and prevent financial crime, money laundering, or other illegal activities.

5.4 Business Transfers

In the event of a merger, acquisition, or asset transfer involving 77ba, user data may be transferred — however, protection under this policy will continue to apply.

6. Cookies and Tracking Technologies

Cookies and similar technologies are used on the 77ba website. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These are essential for the basic functionality of the site — maintaining login sessions, security verification, and saving language preferences. These cookies cannot be disabled.

6.2 Analytics Cookies

These cookies are used to monitor site usage and improve our services. This information is processed in a fully anonymous manner.

6.3 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling non-essential cookies may limit some features of the site.

7. Security Measures for Data Protection

77ba has implemented industry-standard technical and organisational measures to protect your information.

• All data transmissions are secured through SSL (Secure Socket Layer) encryption.
• Stored data is protected with strong encryption algorithms.
• Two-Factor Authentication is available.
• Regular security audits and vulnerability assessments are conducted.
• Staff receive data protection training.
• A minimum-privilege policy is followed for data access.
• Automated monitoring systems are in place to detect suspicious activity.

However, no process on the internet is completely secure. We strive to ensure the highest level of protection, but should a data breach occur, we will notify you as quickly as possible.

8. Your Rights and Controls

As a user of 77ba, you have the following rights over your own data:

8.1 Right to Access

You have the right to know what information we hold about you. If you submit a request through our support team, we will provide you with a copy of your data.

8.2 Right to Correction

If your profile contains incorrect or outdated information, you may request that it be corrected. This can be done through your account settings or via support.

8.3 Right to Deletion

You may request that your data be deleted. However, some data may need to be retained for legal, regulatory, or security reasons.

8.4 Right to Restrict Processing

In certain circumstances you may request that processing of your data be restricted. After verifying the request, we will take the appropriate action.

8.5 Right to Opt Out of Marketing Communications

If you wish to opt out of promotional communications from 77ba (email or messages), please let support know or make the necessary changes in your account settings.

9. Protection of Minors

77ba strictly ensures that only individuals aged 21 or above may open an account and use the platform.

We do not intentionally collect information from any minor. If we become aware that a minor is using our platform, we will immediately close that account and delete all associated data.

If a guardian suspects that their minor child is using our platform, please contact us immediately.

10. Changes to the Privacy Policy

77ba reserves the right to update this privacy policy when necessary. If significant changes are made to the policy, we will notify you by the methods listed below:

• A notice will be sent to your registered email address.
• A clear announcement will be published on the website.
• The date of the updated policy will be updated on this page.

Continued use of the service after an updated policy is published will be considered your agreement to the new policy. If you do not agree to the new policy, you may request that your account be closed.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:

77ba is always committed to protecting your privacy rights. We believe that transparency and honesty are the foundation of our relationship. Our team is always ready to answer any questions you may have.